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Sweet Freedom Sweet Treats

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567-298-0323

sweetfreedomsweettreats@yahoo.com

930 N. 5th St. Fremont, OH 43420

Terms & Conditions

Welcome to Sweet Freedom Sweet Treats. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. General

This website is operated by Sweet Freedom Sweet Treats. Throughout the site, the terms “we,” “us,” and “our” refer to Sweet Freedom Sweet Treats. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.

2. Products

All cotton candy and related products are made fresh to order.

Colors, flavors, and packaging may vary slightly from images shown on the website.

We reserve the right to limit the quantities of any products that we offer.

3. Orders and Payments

All orders must be paid in full at the time of purchase.

We accept all major credit and debit cards online.

If a payment is declined, your order will not be processed.

4. Shipping & Delivery

Orders are processed within [1 business day or 24 hours].

Delivery times may vary depending on location and carrier.

We are not responsible for shipping delays once the order has left our facility.

See our [Shipping Policy] for more details.

5. Returns and Refunds

Due to the perishable nature of cotton candy, we do not accept returns.

If your order arrives damaged, incorrect, or unsatisfactory, please contact us within [X days] at [your email], and we will work with you to resolve the issue.

6. Allergies and Food Safety

Our products may contain or come into contact with common allergens such as [sugar, flavorings, etc.]. The ingredients we use may also be processed in the same facilities that process peanuts and other allergens

It is the customer’s responsibility to review product information and determine suitability for consumption.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Sweet Freedom Sweet Treats and may not be used without permission.

8. Limitation of Liability

Sweet Freedom Sweet Treats shall not be liable for any damages, injury, or loss resulting from the use or misuse of our products or website.

9. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Updates will be posted on this page with a revised “last updated” date.

Privacy Policy:

The use of personal data, (phone numbers, payment info, address, etc.) is used strictly and ONLY for use to fulfill any and all online orders, securely.

Accessibility Statement

Sweet Freedom Sweet Treats is committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We want all of our customers to enjoy a sweet and inclusive experience when visiting our site and purchasing our cotton candy.

Our Commitment

We strive to make our website conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, hearing, motor, and cognitive.

Accessibility Features

Alternative text for images to support screen readers

Keyboard-friendly navigation

Strong color contrast for readability

Clear and consistent page structure

Ongoing Efforts

Accessibility is an ongoing effort, and we are continuously working to improve the usability of our website for all visitors. We review our site regularly and welcome input from our customers to identify areas that need attention.

Feedback

If you have difficulty accessing any part of our website, or if you have suggestions for improvement, please contact us:

Shipping Policy

Orders are processed within 24 hours (1 business day) after payment is received. Orders placed in weekends or holidays will be processed the following business day.

Rates & Delivery

Shipping is costs are calculated at checkout based on your location and order size. We currently ship with the U.S. ONLY. Most orders usually arrive within 1 week, and is subject to carrier delays.

Refund/Return Policy

Due to the sensitivity of the product, returns are not accepted, however, if you are for any reason unsatisfied with our freshness policy, please email us (We typically respond within 24 hours) or call us (Monday - Friday, 9am to 4pm EST.). If your product container was compromised in any way, affecting the freshness of your cotton candy, we'll require a photo sent to our email within 1 week of having received our product.

Thank you for shopping with Sweet Freedom Sweet Treats!

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